BDRICH terms of service Bangladesh - Legal Agreement

These BDRICH terms of service Bangladesh set out the legally binding agreement between you and us for access to our online casino, sportsbook, mobile application, and related services. By visiting, registering, depositing, placing a bet, or otherwise using the platform, you confirm that you have read, understood, and agree to follow these Terms. If you do not agree, you must stop using the services immediately. For additional information about how we handle personal data and cookies, please review Privacy Policy before continuing.

1. Acceptance of Terms

By accessing or using our website, mobile app, customer support channels, payment services, or any associated features, you enter into a binding user agreement with us. You agree that electronic acceptance, including ticking a box or continuing to use the services, has the same legal effect as a handwritten signature. We may update, replace, or amend these Terms at any time to reflect operational, security, or legal requirements. Any updated Terms become effective when posted on the platform, and your continued use after posting means you accept the revised Terms.

2. Eligibility Rules

You may use our services only if you meet all eligibility requirements. Age: you must be at least 18 years old, and we enforce a strict anti-underage policy, including the right to request proof of age at any time. Residency: the services are intended for users based in Bangladesh, and you are responsible for ensuring your use complies with applicable local law and any restrictions that may apply to online casino activity. Legal capacity: you must have full legal capacity to enter into a contract with us. Self-exclusion: if you are in an active self-exclusion period, you must not create a new account or attempt to access the services.

3. Registration and Security

To create an account, you must provide accurate, complete, and up to date information, including your real name, valid phone number linked to your preferred payment method, and correct date of birth. One account per person is permitted, and multi-accounting is strictly prohibited; we may close all related accounts and void balances where abuse is identified. You are solely responsible for protecting your login credentials, including your phone number, password, and any PIN or verification code, and you must not share them with anyone. All activity and transactions under your account are treated as authorized by you.

We apply identity verification and security checks to protect player safety and platform integrity. You agree to complete KYC when requested, which may include a government-issued ID, proof of address, and proof of ownership of the payment method used for deposits or withdrawals. We may suspend, restrict, or close an account if documents are missing, inconsistent, or appear altered, or if you refuse to cooperate with verification requests. You also agree to keep your contact details current so we can send security notices and account communications reliably.

4. Deposits and Withdrawals

All deposits and withdrawals are processed in BDT or in the supported digital asset option where offered, subject to verification, security checks, and our AML controls. You agree that you will only use payment methods that you own and control, and you will not attempt to deposit or withdraw on behalf of another person. We may perform additional checks to confirm source of funds, ownership of the wallet or account, and transaction legitimacy. For betting rules connected to sports markets, see Sports for general platform navigation and available sections.

4.1 Supported Payment Methods

We support locally preferred options to make funding simple for players in Bangladesh. Available methods may include bKash (instant), Nagad (instant), Rocket (mobile banking), and USDT or Tether transfers via supported blockchain networks. Method availability can change due to technical, compliance, or third-party service constraints. You are responsible for entering correct payment details, including wallet numbers and transaction references, and for any fees charged by your payment provider or network. We do not guarantee that every method will be available at all times.

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent amount in USDT where that option is provided. Deposits are usually credited instantly, but delays may occur due to network congestion, payment provider checks, incorrect reference data, or system maintenance. Third-party deposits are not accepted, including funds sent from a payment account not registered in your name or controlled by you. We do not charge deposit fees, but your provider may apply charges, conversion costs, or transaction limits. Any attempt to reverse, dispute, or charge back a deposit may trigger restrictions, investigation, and account action.

4.3 Withdrawal Terms

Withdrawals for verified accounts are typically processed within 5 to 15 minutes, but processing times may vary depending on KYC status, payment method, volume, and security reviews. Where possible, withdrawals must be made to the same method used for deposit to reduce fraud and support AML compliance. We may require identity verification before approving a withdrawal, including refreshed documents if earlier documents are outdated or unclear. We reserve the right to delay, refuse, or cancel a withdrawal request that appears suspicious, linked to prohibited activity, or inconsistent with normal account behavior.

5. Bonuses and Promotions

Bonuses, free credits, and promotional offers are optional benefits and are governed by these Terms and any specific bonus terms shown at the time of the offer. Wagering requirements must be completed before bonus funds or any winnings derived from bonus funds become eligible for withdrawal, and the required multiplier and eligible games will be stated in the promotion details. Bonuses may have time limits, and unused bonus funds or related winnings may be forfeited after expiry. Only one bonus is allowed per person, household, IP, or device, and we may void promotions if we detect duplication or coordination.

Game contribution rates can vary, and some games or bet types may be excluded from contributing to wagering requirements. During an active bonus, a maximum bet limit may apply, and exceeding it may result in voided bonus funds or adjusted winnings. Any attempt to abuse promotions, including hedging, matched betting, coordinated play, or exploiting offer mechanics, may lead to bonus removal, account restriction, and forfeiture. We may modify, suspend, or cancel any promotion at any time. For current offers and general explanations, you can review Bonuses on the platform.

6. Responsible Gambling

We support responsible gambling and encourage you to treat betting as entertainment, not as a source of income. If you feel your play is becoming difficult to control, you should take action early by requesting deposit limits, reality checks, or account restrictions through support. We can help you set daily, weekly, or monthly deposit limits, and we also offer cool-off periods of 24 hours, 7 days, or 30 days to help you pause. Self-exclusion can be requested as temporary or permanent, and you must not attempt to bypass it by creating new accounts.

Reality checks may provide reminders about session duration and time spent on the platform. To protect minors, we recommend keeping your device secure, using parental control software, and never sharing your phone or login details. If you need professional help, seek support from qualified local health professionals or counseling services in your community. While we can provide account tools and restrictions, you remain responsible for your decisions and for using the services within your personal limits. For general risk information, please also read Disclaimer on the site.

7. Prohibited Activities

You must not use the services for any unlawful, abusive, or integrity harming purpose. Any violation may result in immediate termination, forfeiture of bonus funds and winnings, suspension of withdrawals pending investigation, and where appropriate, reporting to relevant authorities. We may use automated and manual monitoring, device fingerprinting, and transaction reviews to detect prohibited behavior. You agree to cooperate with investigations and to provide requested information promptly. The following actions are strictly prohibited and may trigger enforcement measures without prior notice.

8. Intellectual Property

All platform content, including the website design, text, graphics, logos, code, software, and related materials are owned by us or licensed to us and are protected by applicable intellectual property laws. You are granted a limited, personal, non-exclusive, non-transferable right to access and use the services for lawful entertainment purposes only. You must not copy, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers retain ownership of their own intellectual property rights.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will meet your expectations at all times, including during maintenance, network issues, or third-party outages. To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill. You acknowledge that you use the services at your own risk and accept full responsibility for gambling losses.

Where liability cannot be excluded, our aggregate liability to you for any claim arising out of or related to the services is limited to the total amount of deposits you made during the 90-day period immediately before the event giving rise to the claim. We are not responsible for losses caused by your device, internet connection, malware, unauthorized access resulting from your negligence, or errors in payment details you provide. Nothing in these Terms limits liability for matters that cannot be limited under applicable law.

10. Termination and Inactivity

You may request account closure by contacting support. If you close your account, any remaining balance may be withdrawn subject to verification, wagering requirements, and security checks, including KYC completion. We may terminate, suspend, or restrict your account at any time if we reasonably believe you have breached these Terms, engaged in fraud, failed verification checks, used prohibited payment behavior, or created risk to the platform or other users. We may also act to meet regulatory, security, or AML obligations, including freezing funds pending investigation.

If your account is inactive for 12 months or more, we may apply restrictions, request refreshed verification, or close the account after attempting to contact you using the details on file. If we close an account for inactivity, you remain entitled to withdraw available funds subject to identity verification and compliance checks. If we close an account due to a breach, we may void bonus funds, withhold winnings linked to prohibited activity, and retain records as required for security, dispute handling, and compliance purposes.

11. Governing Law and Disputes

These Terms and any dispute or claim arising from or related to the services will be governed by applicable law to the extent it applies to the parties and the services, and interpreted in a manner consistent with enforceable consumer and contractual principles. Before starting formal proceedings, you agree to contact support and attempt informal resolution by providing clear details of the issue, relevant dates, and supporting evidence. If the dispute is not resolved informally, the parties will attempt mediation in good faith before moving to arbitration.

If mediation does not resolve the dispute, you and we agree to binding arbitration conducted in English on an individual basis only. You waive any right to participate in a class action, class arbitration, or representative proceeding. The arbitrator will have authority to decide issues of jurisdiction and enforceability, and the decision will be final and binding except as allowed by applicable law. You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported collective proceeding.

12. Changes to Terms

We may change these Terms at any time, and changes take effect immediately upon posting on the platform. If we consider a change material, we may provide notice through the platform interface, by email, or through other contact details you provided, but you should review the Terms regularly to stay informed. Continued access or use of the services after changes are posted confirms your acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the services and request account closure.

13. Contact Us

If you have questions about these Terms, account verification, deposits, withdrawals, bonus terms, or responsible gambling tools, contact our support team through the channels provided on the platform. Support is available 24/7 in Bengali and English, with a target response time within 24 hours depending on case complexity and verification needs. When contacting support, use the phone number and email linked to your account, and provide transaction references where relevant to help us resolve issues faster. For app access and updates, you can also check App on the site.

By continuing to use the services, you confirm you understand and accept these Terms, including rules on KYC, wagering requirements, AML checks, and prohibited activities. If you are unsure about any section, pause and contact support before depositing or betting. Keep your account secure, play within your limits, and use self-exclusion or cool-off tools if gambling stops feeling fun. These Terms are intended to protect both you and us, and to keep the platform fair and secure for players in Bangladesh.